Are you trying to restore or update your iOS device but iTunes is not allowing you to do so and showing error 3194? Here in this article I will provide you with a number of possible ways to fix error 3194 in iTuneswhile restoring/updating.
We have found out that most of the iOS users come across error 3194 in iTunes when they are attempting to restore or update their device iOS firmware version. This error is generated when iTunes is unable to initialize any communication with the Apple’s software update server.
How to Fix Error 3194 in iTunes During Restore or Update?
There are number of possibilities to fix error 3194 in iTunes but only few of them actually helps in resolving the issue. Below we have outlined the methods to resolve error 3194.
- Method #01 – Update Your iTunes to The Latest Version (for Windows and Mac)
- Method #02(a) – Resetting Hosts File on a Windows Computer
- Method #02(b) – Resetting Hosts File on a Mac Computer
- Method #03 – Temporarily Disable Antivirus/Security Software or Firewall
- Method #04 – Restore or Update Using an Alternative Computer/Laptop
So let’s begin with the steps and procedures for each of the methods mentioned above. We will recommend you to follow each method one by one and then try to restore or update to check whether your problem has been fixed or not.
Method #01 – Update Your iTunes to The Latest Version
Steps for Windows Computer
Step #01 – Launch iTunes.
Step #02 – In the upper menu bar there will be a “Help” button, click on it to open the drop down menu.
Step #03 – Click on the “Check for Updates” option. iTunes will now check and verify if the latest version of iTunes is running on your computer.
Step #04 – Now, if a newer version is available then follow the on-screen prompts to install the latest version of iTunes on your computer.
Steps for Mac Computer
Step #01 – Launch iTunes.
Step #02 – On iTunes, in the upper menu bar you will find iTunes, click on it.
Step #03 – Now click on the “Check for Updates” option. iTunes will now check and verify if the latest version of iTunes is running on your computer.
Step #04 – If a newer version is available then you can follow the on-screen prompts to update iTunes to the latest version.
Method #02(a) – Resetting Hosts File on a Windows Computer
NOTE: This method applies to Windows 7, Windows Vista, Windows XP, Windows Server 2008, and Windows Server 2003.
Step #01 – Open “Run” command by simultaneously pressing “Windows key” and “R” key on your keyboard.
Step #02 – Once the Run command prompt box has been opened, type “Notepad” and click on the “OK” button to open a new Notepad text document.
Step #03 – Now depending on the version of Windows you are using, copy the original Hosts file contents from here:https://support.microsoft.com/en-us/kb/972034, and then paste it onto the newly opened Notepad text document.
Step #04 – Now you have to save this Notepad text document as a Hosts file. To do so, from the menu bar, click on “File” and then click on “Save As…” In the File name box, type “hosts”. And now save this Hosts text document to the desktop.
Step #05 – Open Run command prompt once again by simultaneously pressing “Windows key” and “R” key on the keyboard.
Step #06 – In the “Run” command prompt box, type or copy/paste this command:
and then click on the “OK” button. A new Window will open where you will find a Hosts file.
Step #07 – Now just to be on a safe side, create a backup of this existing Hosts file by selecting it, and then rename it to “Hosts.old”
Step #08 – Now you can simply copy the Hosts file you recently saved to the desktop in Step #03, and then paste it to the “Etc” folder located here:
Step #09 – Try to update or restore your iOS device using iTunes and check whether the same error message popup again or not.
Method #02(b) – Resetting Hosts File on a Mac Computer
NOTE: This method applies to Mac computers.
Step #01 – In the Finder, select “Applications” and then go to “Utilities”.
Step #02 – Launch Terminal, now type or copy/paste this command:
sudo nano /private/etc/hosts
and now press “Enter” on the keyboard.
Step #03 – It will now prompt for a password, so type-in the password you use to log in to your computer and then press “Enter”.
Please note that while you are typing your password, you will not see any text within the Terminal window.
Step #04 – Terminal will now display you the Hosts file. Now in the Hosts file, search for a record containing keyword: “gs.apple.com”.
If this record doesn’t exist then Hosts file is not a reason behind this issue and you should skip to the next method. Else, if the record exists then follow the next step.
Step #05 – Just before the beginning of the record “gs.apple.com”, add a # symbol followed by a space. For example, ["# ”].
Step #06 – Now save the Hosts file by simultaneously pressing “Control” key and “O” key. Terminal will now prompt you for a file name. Simply press “Enter” to override and continue.
Step #07 – Exit the editor by pressing “Control” key and “X” key. And then restart your computer to apply the changes.
Step #08 – Now you can try to update or restore your iOS device using iTunes and check whether the same error message shows up again or not.
Method #03 – Temporarily Disable Antivirus/Security Software or Firewall
If you have installed any type of antivirus/security software on your computer or have enabled a firewall or Internet security then we will recommend you to perform the below mentioned steps to fix error 3194. Else, you can jump over to the next method.
Step #01 – Temporarily disable the antivirus/security software. Also, disable the firewall too and make sure that you are not using any type of proxy to connect to the Internet.
Step #02 – Make sure that your Internet connection is in a working condition.
Step #03 – You can try bypassing your router and alternatively use an Ethernet cable to connect your computer to the Internet.
Step #04 – Now update or restore your device through iTunes once again to see if these steps worked or not.
Method #04 – Restore or Update Using an Alternative Computer/Laptop
The fourth and final method to fix error 3194 is to try to restore or update using an alternative computer or laptop. If you don’t have any other computer with you, then you can try asking your friend and attempt to restore or update using their computer.
Furthermore, that alternative computer or laptop of your friend will have another Internet connection so most probably this method should work out for you and you will finally be able to restore or update your iOS device.
I hope the methods mentioned in this article have added you to fix error 3194 in iTunes when restoring your iPhone, iPad, or iPod touch.
You can leave your questions or queries related to the resolutions discussed in this article by using the comments section below and we will surely get back to you! 🙂